← Back to Support
Account & Billing

Refund policy

STBAir does not provide refunds after purchase.

Why?

  • •STBAir is a media player application. We do not provide any content, portals, or services beyond the app itself.
  • •We offer a free 7-day trial so you can fully test the app before making any purchase decision.
  • •If you are satisfied with the app during the trial period, then purchase a plan. If not, simply do not purchase.

What the trial includes:

  • •Full access to all app features for 7 days
  • •Connect your own portal and test everything
  • •No credit card required to start the trial

Important:

  • •STBAir is a media player only. We do not supply, host, or provide any content.
  • •Issues with your portal content (buffering, missing content, black screen) are provider-side issues, not STBAir issues.
  • •Please test thoroughly during your free trial before purchasing.