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Account & Billing

How to cancel auto-renewal

If you have a monthly or yearly subscription with auto-renewal enabled, you can turn it off anytime.

How to cancel:

  • •Log in to stbair.com/account
  • •Go to the 'Billing and Invoices' tab
  • •Find your subscription card
  • •Toggle 'Auto-Renew' to OFF

What happens after canceling:

  • •Your plan stays active until the current billing period ends
  • •No further charges will be made
  • •After the period ends, your device status changes to 'expired'
  • •Your saved portals and settings are preserved — reactivate anytime with a new code

Important:

  • •Canceling does NOT give a refund for the current period
  • •You can turn auto-renew back ON anytime before the period ends
  • •If you purchased a one-time payment (lifetime), there is no renewal to cancel